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Downloads & Refunds

Download Policy

Digital downloads are not to be shared or resold by a third party.

Acceptance of Terms: By purchasing digital products from SamiChepi, including digital books, vendor lists, and workbooks, you agree to adhere to the following terms and conditions. Your act of downloading any digital content from www.papermoney.com constitutes your agreement to these terms.

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Usage Restrictions:

  • No Sharing or Reselling: Digital downloads purchased from our site are for your personal and non-commercial use only. You may not distribute, share, or resell our digital content to third parties.

  • No Reproduction: You are prohibited from copying or reproducing our digital products in any form without our prior written consent.

 

Consequences of Violation: If you are found to have violated these terms, particularly in cases of unauthorized reproduction, sharing, or reselling, you will be subject to a fine of up to $50,000. This fine will be assessed based on the number of unauthorized distributions and the financial benefit you have derived from such activities.

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Pre-Ordered Digital Downloads:

  • Delivery: Digital products that are pre-ordered will be delivered via email to the address you provide at the time of purchase. Delivery will occur on the launch date specified for each product.

  • Access: You will receive a notification email when your pre-ordered content is available for download.

 

Copyright Compliance: Our digital products are protected under copyright law. Any unauthorized use can lead to legal action in addition to financial penalties.

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Technical Support: Should you encounter any issues with downloading or accessing your digital products, please contact our customer support immediately through our website chat or by email at support@papermoney.com. We are committed to resolving technical issues promptly.

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Updates and Changes: We reserve the right to update or modify this Download Policy at any time. Updates will be posted on our website, and we recommend reviewing this policy periodically to stay informed of any changes.

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Contact Information: For any questions regarding this policy or your digital downloads, please reach out to us via our contact page.

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Pre ordered digital downloads will be emailed directly to your inbox on the date of the launch. ​

Returns and Refunds Policy

Thank you for your purchase at Paper Money.

We understand that sometimes a product may not fully meet your expectations. Below you will find the detailed terms of our Return and Refund Policy for digital products purchased from www.papermoney.com.

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Digital Products:

  • No Refunds: All sales of digital products are final. We do not provide refunds for any digital product once the order is confirmed and the product has been sent. This is due to the irreversible nature of digital goods.

  • Exceptions: However, we may issue refunds or provide replacements in exceptional cases where the digital product is defective, has technical issues that prevent access, or if it significantly differs from its description or preview.

 

Physical Products:

  • Return Eligibility: We accept returns within 30 days of receipt for most of our physical products, unless specifically stated otherwise on the product page. Items must be returned in their original condition, unopened and unused, with all tags and packaging intact.

  • How to Initiate a Return:

    1. Contact Us: Start by reaching out via our contact page or email us directly at papermoneyteam@gmail.com to notify us of the return.

    2. Receive Return Authorization: We will provide instructions and, if applicable, a Return Merchandise Authorization (RMA) number.

    3. Ship the Product Back: Send the item to the address provided. Please note that you will be responsible for paying for your own shipping costs for returning your item unless it has been proven to be a fault on our side. Shipping costs are non-refundable.

    4. Confirmation of Receipt: Once we receive the returned item, we will inspect it and notify you of the status of your refund.

  • Refunds:

    • If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

    • If the product is returned because it is defective or not as described on the website, we will cover the return shipping costs and issue a full refund or replacement.

  • Exchanges: If you need to exchange an item for the same item in a different size or color, follow the return process mentioned above. Indicate in your initial contact that you would like an exchange, and we will facilitate this process.

  • Damaged or Incorrect Items: If you receive a damaged or incorrect item, please contact us immediately with photographic evidence. We will arrange for a replacement and cover any necessary shipping costs.

 

Resolution of Issues: If you encounter any problems with your digital product, such as issues with receiving or downloading the product or finding it defective, please contact us immediately. We are committed to ensuring that your purchase provides value and will work to resolve the issue through troubleshooting support or providing a replacement file.

  • Steps to Follow: Please provide details of the issue, including screenshots or descriptions of the problem, and your order information to facilitate the support process.

 

Contact Us: For any questions or concerns regarding our Returns and Refunds Policy, please reach out to us:

 

Policy Updates: This policy is subject to change at our discretion. We will update the terms here on this page, and we encourage you to review our policy periodically.

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Conclusion: Your satisfaction is important to us, and we hope to ensure that every transaction is successful. If you are dissatisfied, we encourage you to contact us so we can try to resolve your issue, understanding that the nature of digital products limits the scope of possible returns and refunds.

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